F.A.Q
Before Enrollment F.A.Q
There is no credit check upon the enrollment.
There is no contract applied to the service.
There is no charge if you decide to cancel your Solavei Plan.
If you want to cancel Solavei within 15-day period from the date of enrollment you will get your First Month bill fully refunded. SIM Card is non-refundable.
List of Approved Solavei-Ready Phones
In order to take full advantages of Solavei™ Mobile Plan, you need an unlocked GSM cellphone.
Here is the list of Solavei-approved phones for unlimited voice, text, and data at 3G/4G speeds (subjected to your phone and coverage).
These approved phones can run Solavei™ Mobile Application which allows you to connect to Solavei community on-the-go.
- HTC One S (Ville)
- Samsung Galaxy S 4G
- Huawei Comet
- HTC Wildfire S
- Samsung Galaxy
- HTC Sensation
- ZTE Muse
- Samsung Exhibit II 4G
- T-Mobile HTC myTouch Slide 4G
- Samsung T959 Vibrant (Galaxy S)
- Samsung Exhibit 4G
- T-Mobile HTC myTouch 4G
- Google Nexus S
- Samsung Dart
- T-Mobile HTC myTouch 3G / Slide
- Google Galaxy Nexus
- Motorola Defy
- T-Mobile HTC myTouch 3G / Magic
- Samsung Sidekick
- Motorola Cliq 2
- T-Mobile HTC G2
- Samsung Gravity Smart
- LG Optimus T
- HTC Amaze
- Samsung Galaxy S II T989
- LG G2x / Optimus 2x
- HTC 3G LE & 1.2
- Samsung Galaxy S Blaze T769
- LG DoublePlay (Flip 2)
List of Functional Unlocked GSM Phones
You should get voice, text, and data at up to 3G/4G speeds (depending on phone and network availability).
The main difference to Solavei-approved phone list above is Functional Phones will not have access to the Solavei™ Mobile Application, and members will need to access the Solavei™ Community by website using a browser.
- HTC Radar
- Motorola Cliq
- Samsung Behold II
- T-Mobile Sidekick
- Samsung Gravity II
- Sony Ericsson Equinox
- and many more …
List of Usable Phones
Usable unlocked GSM phones do not provide the exceptional experience designed by Solavei™. You’ll get voice and text, but your data service might be delivered at slower (2G/EDGE) speeds (depending on phone and network availability).
These usable phones will not have access to the Solavei moblie application and members will need to access the Solavei™ community website with a computer.
- iPhone (GSM Network only)
- HTC One X
- Samsung Captivate
- Sony Ericsson Xperia
- Samsung Galaxy
- Motorola Atrix
- HTC HD2
- HD7
Not Supported Phones
These phones and tablets will not work with Solavei™ Mobile Service and cannot be used on Solavei™ Community Network.
- CDMA and iDEN Phones from Carriers like Verizon, Sprint or Boost.
- Blackberries.
- Tablets, iPads.
- All Unlocked iPhones using GSM Network : Compatible and Supports Unlimited Text , Voice and Data at 2G/EDGE Speed (refer to chart below). Upon enrollment, you will receive a MicroSIM for iPhone 4/4s or Regular SIM for Older iPhone.
- All iPhone 4 and older using iDEN or CDMA Network (Sprint and Verizon) : Incompatible network. You cannot use these iPhones with Solavei™
- All Unlocked iPhone 4S (Sprint / Verizon / AT&T): Compatible. The 4th Gen iPhone can run on both CDMA and GSM networks. In some case, the provider may block one type and allow the other, they will open it per call request.
- iPhone 5: Compatible. Data speed is up to 3G until this year 4G LTE upgrade is completed.
*Update* These following areas have just been through a network upgrade and now fully supports unlocked GSM iPhone at 4G and 3G Speed :
- New York City
- Newark
- Boston
- Philadelphia
- Detroit
- Dallas
- Fort Worth
- Austin
- San Antonio
- Tampa
- Baltimore
- Houston
- Kansas City
- Las Vegas
- Washington DC
- Atlanta
- Seattle
- Minneapolis
- Boston
- Chicago
- Los Angeles
- Philadelphia
- San Diego
- Central and Southern Arizona
- San Francisco Bay Area
- Central Valley California and South Florida.
To have your iPhone Unlocked, please call your current mobile service provider to obtain the unlock code.
Read this topic for more detail instructions.
When you sign up for Solavei™ Mobile Plan, there will be an one-time payment for the Service Activation and for SIM Card. However, most of the time we apply monthly promotion that either waives or reduces these fees to make it easier for new customers to join Solavei.
*The Sim Card purchase is only required when you bring your own phone to Solavei Network.
The first and every monthly bill will then be fixed at $49 plus tax.
Please refer to the table below for each State and Federal Taxes applied for Phone Service.
| State | State Tax Rate | Federal + State Rate |
|---|---|---|
| Alabama |
7.45%
|
12.50%
|
| Alaska |
6.69%
|
11.74%
|
| Arizona |
11.97%
|
17.02%
|
| Arkansas |
11.07%
|
16.12%
|
| California |
10.67%
|
15.72%
|
| Colorado |
10.40%
|
15.45%
|
| Connecticut |
6.96%
|
12.01%
|
| Delaware |
6.25%
|
11.30%
|
| Florida |
16.57%
|
21.62%
|
| Georgia |
8.57%
|
13.62%
|
| Hawaii |
7.75%
|
12.80%
|
| Idaho |
2.20%
|
7.25%
|
| Illinois |
15.85%
|
20.90%
|
| Indiana |
9.84%
|
14.89%
|
| Iowa |
7.91%
|
12.96%
|
| Kansas |
13.34%
|
18.39%
|
| Kentucky |
10.42%
|
15.47%
|
| Louisiana |
6.28%
|
11.33%
|
| Maine |
7.16%
|
12.21%
|
| Maryland |
12.23%
|
17.28%
|
| Massachusetts |
7.81%
|
12.86%
|
| Michigan |
7.27%
|
12.32%
|
| Minnesota |
9.38%
|
14.43%
|
| Mississippi |
9.08%
|
14.13%
|
| Missouri |
14.23%
|
19.28%
|
| Montana |
6.03%
|
11.08%
|
| Nebraska |
18.64%
|
23.69%
|
| Nevada |
2.08%
|
7.13%
|
| New Hampshire |
8.18%
|
13.23%
|
| New Jersey |
8.87%
|
13.92%
|
| New Mexico |
10.52%
|
15.57%
|
| New York |
17.78%
|
22.83%
|
| North Carolina |
9.43%
|
14.48%
|
| North Dakota |
10.68%
|
15.73%
|
| Ohio |
7.95%
|
13.00%
|
| Oklahoma |
10.74%
|
15.79%
|
| Oregon |
1.81%
|
6.86%
|
| Pennsylvania |
14.08%
|
19.13%
|
| Rhode Island |
14.62%
|
19.67%
|
| South Carolina |
9.52%
|
14.57%
|
| South Dakota |
12.02%
|
17.07%
|
| Tennessee |
11.58%
|
16.63%
|
| Texas |
12.43%
|
17.48%
|
| Utah |
12.16%
|
17.21%
|
| Vermont |
8.50%
|
13.55%
|
| Virginia |
6.56%
|
11.61%
|
| Washington |
17.95%
|
23.00%
|
| West Virginia |
6.23%
|
11.28%
|
| Wisconsin |
8.34%
|
13.39%
|
| Wyoming |
7.94%
|
12.99%
|
| District of Columbia |
11.58%
|
16.63%
|
Yes, you can keep your old number. Solavei can help you transfer your existing number to Solavei Mobile Network.
Please follow these steps :
- 1. Contact your current mobile service provider to confirm the possibility of transferring your current phone number. Your current service will then provide you the Account Number and PIN to make the porting possible.
Do Not Cancel The Your Current Plan At This Moment.
- 2. When you receive the Solavei Package in your mailbox, you will be able to complete the activation online and transfer your number to Solavei Mobile Network via active.solavei.com.
- Your service with the previous provider will be cancelled automatically. However, you should also give them one last call to confirm the cancellation and say goodbye to the monthly expensive bill.
Please read Family Plan Specials.
The Affiliate Program is available at no cost to Solavei Customer, but you can enroll in the Social Membership Account for $149/year. Please click here to sign up.
After Enrollment F.A.Q
Please follow this detail tutorial for a step-by-step instruction.
You can order SIM Pack in quantity of 10 or 20 here.
Please follow this step-by-step guide.
Others
The answer is yes, it is possible (and there is always a but comes after). But you have to work pretty hard and dedicate a lot of time and effort at the beginning to get the momentum started. It is just like trying to walk the first steps in your life. Once you got the hold of it, you will advance a lot quicker with the help of your team, provided that you are a great person who goes beyond yourself to help your team members.
Start small and simple. By no doubt, you should be able to get more from Solavei than just the great mobile service.
These services tend to provide universal content, or duplicated content that only hurts your visibility on the Internet. Imagine if you have access to these templates, so do thousands of others. It does not make your online home any unique in the eyes of search engines. Consequently, they have no reason to send leads or new visitors to your site. That means no business. It may look fancy and pretty, but you should be very careful with these services.
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